Terms of Service

1. Acceptance of Terms

By accessing and using QuickAccess, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Service Description

QuickAccess provides an online platform for:

• •Booking tickets for various tourist attractions in Nigeria
• •Generating digital tickets with QR codes for entry
• •Processing secure online payments
• •Managing bookings and reservations
• •Providing information about attractions and venues

3. User Accounts and Registration

3.1 Account Requirements

• •You must provide accurate, current, and complete information
• •You must be at least 18 years old to make bookings
• •You are responsible for maintaining the confidentiality of your account
• •You are responsible for all activities under your account

3.2 Prohibited Activities

You agree not to:

• •Provide false or misleading information
• •Use another person's account without permission
• •Create multiple accounts for fraudulent purposes
• •Use automated systems to access our services

4. Booking and Payment Terms

4.1 Ticket Purchases

• •All prices are displayed in Nigerian Naira (NGN)
• •Prices include all applicable taxes unless otherwise stated
• •Payment must be completed to confirm your booking
• •Tickets are valid only for the specified date and attraction

4.2 Ticket Validity

• •Tickets must be used within 20 days from the selected visit date
• •Each ticket can only be used once
• •Tickets are non-transferable unless explicitly allowed
• •Modified or tampered tickets will be void

4.3 Payment Processing

• •Payments are processed securely through Paystack
• •We accept various payment methods including cards and bank transfers
• •We do not store your payment card details
• •All payments are subject to verification and fraud checks

5. Cancellation and Refund Policy

5.1 Cancellations

• •Cancellations must be made at least 24 hours before the visit date
• •Cancellations made within 24 hours are non-refundable
• •No-shows are non-refundable

5.2 Refunds

• •Approved refunds will be processed within 7-14 business days
• •Refunds will be credited to the original payment method
• •Processing fees may be non-refundable

5.3 Modifications

• •Date changes may be allowed subject to availability
• •Modification fees may apply
• •Contact customer support for assistance with modifications

6. User Responsibilities

You are responsible for:

• •Providing accurate booking information
• •Keeping your tickets safe and confidential
• •Presenting valid identification at venues when required
• •Complying with venue rules and regulations
• •Arriving on time for your booked attraction

7. Intellectual Property Rights

All content on QuickAccess, including but not limited to:

• •Website design and layout
• •Logos and branding elements
• •Text, images, and graphics
• •Software and code

are owned by or licensed to QuickAccess and protected by intellectual property laws.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We comply with the Nigerian Data Protection Regulation (NDPR) 2019.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

• •We strive for 99.9% uptime but do not guarantee uninterrupted service
• •We may perform maintenance that temporarily affects availability
• •We are not liable for venue closures or changes beyond our control

9.2 Limitation of Liability

To the maximum extent permitted by law:

• •Our liability is limited to the amount paid for the affected booking
• •We are not liable for indirect, incidental, or consequential damages
• •We are not responsible for third-party actions or omissions

10. Indemnification

You agree to indemnify and hold QuickAccess harmless from any claims, damages, or expenses arising from:

• •Your violation of these Terms
• •Your violation of any law or third-party rights
• •Your use or misuse of our services
• •Any content you submit through our platform

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

11.2 Dispute Process

1. First, contact our customer support to resolve issues amicably
2. If unresolved, disputes will be subject to mediation
3. If mediation fails, disputes will be resolved through arbitration in Lagos, Nigeria

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via:

• •Email notification to registered users
• •Prominent notice on our website
• •Updated "Effective Date" at the top of this page

13. Termination

We may terminate or suspend your access to our services:

• •For violation of these Terms
• •For fraudulent or illegal activity
• •For any reason with notice
• •Immediately for serious breaches

14. Force Majeure

We are not liable for failures or delays in performance resulting from circumstances beyond our reasonable control, including but not limited to:

• •Natural disasters
• •Government actions or restrictions
• •Power or internet outages
• •Pandemics or health emergencies

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Acknowledgment

By using QuickAccess, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.